At Beacon Hill Hospitality, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect from you, why we collect it, how we use it, who we share it with, and what rights you have when it comes to your information. Whether you’re making a booking online, by phone, or using a third-party platform.
When you make a reservation or interact with us, we collect personal information such as your name, email address, phone number, billing address, and payment details. We also collect booking history, communication records, and technical data like your IP address or browser type when you use our website. This information is gathered when you book directly, contact us, use a third-party site, or browse our website.
We use your information to confirm and manage reservations, process payments, and send you booking confirmations or updates. We may also use your information to improve our services, respond to your inquiries, and occasionally send promotional messages—only if you’ve given us permission. We don’t collect more information than we need, and we don’t keep it longer than necessary.
Your personal information is only shared with third parties who help us operate our business, such as secure payment processors or booking platforms. These partners are only given the information needed to perform their specific services. We do not sell your personal information, and we do not share it for advertising purposes. We also do not knowingly collect or share information from anyone under the age of 16.
If you live in California or the European Union, you have the right to know what information we’ve collected about you. You can request a copy of your data, ask us to correct it, or request that we delete it. You can also tell us not to use your information for marketing or to stop sharing it, though we don’t currently sell or share personal information for advertising. You can make a request by emailing us at info@visitbeaconhill.com.
Before we act on any request about your data, we’ll verify your identity to make sure we’re protecting your privacy. If you ask someone else to contact us for you, we’ll need proof that they have your permission. We also protect your information using security measures like encryption, secure servers, and limited access within our business.
Like most websites, we use cookies and tracking tools to remember your preferences, measure website traffic, and improve your experience.
If you’re located in the EU or elsewhere outside the U.S., your data may be stored or processed in the United States. We take steps to ensure this is done safely and in line with international privacy laws.
We may update this Privacy Policy from time to time to reflect changes in how we operate or new legal requirements. The “Last Updated” date at the top will always tell you when the latest version was published. We encourage you to review it regularly.
If you have any questions or concerns about your privacy or how your information is used, you can contact us at info@visitbeaconhill.com or +1 281 326 7643. We’re happy to help.